Frequently Asked Questions
Everything you need to know about planning your Plush Menagerie party. Don't see your question? Just reach out to us at admin@theplushmenagerie.com or send us a message on Instagram or Facebook! We're happy to help.
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We come to you! Our attendant arrives, sets up the stuffing station, and guides your guests through choosing, stuffing, hearting, naming, and dressing their very own animal — then we clean up the activity area before we go. You just enjoy the party.
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Yes! The DIY Menagerie lets you order stuff-your-own animals with no minimum and no event — perfect for gifts or an at-home celebration.
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A clear indoor or covered area of roughly 10×15 feet works great for most parties (a bit more for larger groups). For staffed parties with our stuffing machine, we'll also need a standard outlet within about 50 feet.
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Our packages start at a 6-guest minimum (Mini) or 12-guest minimum (Signature and Grand), and we happily scale up for larger celebrations. The DIY Menagerie has no minimum at all — email or DM us to order yours now!
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We're based in Houston and travel throughout the greater Houston area — Katy, Sugar Land, The Woodlands, Cypress, Spring, Pearland, Kingwood, and beyond. Not sure if we reach you? Just ask!
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Yes — a 50% deposit reserves your date, with the balance due on or before your event. We'll spell it all out clearly when you book.
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The sooner the better, especially for weekends — popular dates fill up. Reach out as early as you can and we'll do our best to hold your date.
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Absolutely. Setup and cleanup of the activity area are always included — you won't be left with a mess.
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Every stuffy comes with stuffing, a satin heart for the heart ceremony, a birth certificate, and a take-home tote — across all our packages.
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The activity involves small parts (stuffing and accessories), so we ask that an adult supervises little ones throughout. Let us know of any allergies and we'll be mindful.
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We know plans change with little ones, and we're happy to work with you.
Reschedule: With 14+ days' notice, we offer one complimentary reschedule, subject to availability. Your deposit comes with it.
Cancelling 14+ days ahead: Your deposit becomes a credit toward a future party, good for 12 months.
Cancelling within 14 days: We can't offer a refund or credit since your date and supplies are already set — but you won't owe your remaining balance.
If we ever cancel: You get a full refund, deposit included, no questions asked.
Questions or a tricky situation? Just reach out, we're always happy to help.
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Just about any celebration that could use a little more magic! We're best known for children's birthday parties across the Houston area, but our mobile stuffed animal experience is a hit at all kinds of gatherings — baby showers, school parties, and church events, to name a few. We also love bringing something a little different to corporate events and bring your family to work days, and our stuffing stations make for a memorable school fundraiser or church event. Prefer to celebrate on your own schedule? Our take-home DIY kits let you bring the fun anywhere. Whatever you're planning, if there's a reason to make a new best friend, we'd love to be part of it.
Still Have Questions?
We'd love to hear about your celebration and help you plan the perfect party.